Shipping policy
Shipping information
Answers to all your shipping questions can be found in the information below. Don’t hesitate to contact our Customer Service team if you still have questions.
General shipping info:
Most of the our products are in-stock. items can be shipped within in 1-5 business days.
Once your order ships, you will receive tracking information at the email address associated with your order.
Shipping is free to the contiguous 48 United States.
Our ground shipments do not require a signature for delivery.
For orders to Alaska, Hawaii and Canada - please contact us at info@modernwoodstyle.com.
Please contact Modern Wood Style with all order and shipping concerns. We're happy to contact the shipping company on your behalf, if necessary!
Canadian shipping:
Shipping cost on Canadian orders please contact us at info@modernwoodstyle.com. Once again, when your order ships, you will receive tracking information at the email address associated with your order.
International shipping:
Unfortunately at this time Modern Wood Style do not support International shipping. But we will work on it, to provide such service in the future.
Freight shipments:
Some of our larger, heavier items do ship via freight carrier in the wooden crate. This is not a big deal, Don’t Worry. But some extra steps are required:
Freight deliveries differ from ground deliveries:
1. You must schedule your freight delivery directly with the delivery company as soon as your shipment leaves the warehouse, we will send you your tracking information, and information for scheduling your delivery with the freight company.
2. An adult must be present to inspect and sign for your freight delivery. You must note any shortage or damage on the driver's paperwork at the time you sign for the shipment.
3. Unless a loading dock is available, freight deliveries are curbside, i.e. the delivery driver will take the boxes off the truck but the recipient is responsible for bringing the boxes inside.
It is the responsibility of the client to verify the shipping address and all contact information. This is especially important for freight shipments. Additionally, it is the end-user's responsibility to coordinate delivery with the freight carrier. Failure to coordinate delivery may result in storage and additional unfortunate fees at the end-user's expense.
Answers to all your shipping questions can be found in the information below. Don’t hesitate to contact our Customer Service team if you still have questions.
General shipping info:
Most of the our products are in-stock. items can be shipped within in 1-5 business days.
Once your order ships, you will receive tracking information at the email address associated with your order.
Shipping is free to the contiguous 48 United States.
Our ground shipments do not require a signature for delivery.
For orders to Alaska, Hawaii and Canada - please contact us at info@modernwoodstyle.com.
Please contact Modern Wood Style with all order and shipping concerns. We're happy to contact the shipping company on your behalf, if necessary!
Canadian shipping:
Shipping cost on Canadian orders please contact us at info@modernwoodstyle.com. Once again, when your order ships, you will receive tracking information at the email address associated with your order.
International shipping:
Unfortunately at this time Modern Wood Style do not support International shipping. But we will work on it, to provide such service in the future.
Freight shipments:
Some of our larger, heavier items do ship via freight carrier in the wooden crate. This is not a big deal, Don’t Worry. But some extra steps are required:
Freight deliveries differ from ground deliveries:
1. You must schedule your freight delivery directly with the delivery company as soon as your shipment leaves the warehouse, we will send you your tracking information, and information for scheduling your delivery with the freight company.
2. An adult must be present to inspect and sign for your freight delivery. You must note any shortage or damage on the driver's paperwork at the time you sign for the shipment.
3. Unless a loading dock is available, freight deliveries are curbside, i.e. the delivery driver will take the boxes off the truck but the recipient is responsible for bringing the boxes inside.
It is the responsibility of the client to verify the shipping address and all contact information. This is especially important for freight shipments. Additionally, it is the end-user's responsibility to coordinate delivery with the freight carrier. Failure to coordinate delivery may result in storage and additional unfortunate fees at the end-user's expense.