Policies

Delivery

Delivery from MWS charge is based on your ZIP code. The cost included on your invoice. Most deliveries are done between 10 a.m. - 5 p.m. on weekdays. Some larger pieces, multiple pieces, or deliveries with difficult access require an up-charge. All balances due must be paid in full at the time of delivery.

Returns

Ready furniture, non custom, may be returned for refund within 7 days of delivery. However 20 % restocking fee will be applied. Special orders, custom made furniture, we offer credit only for the cost of the custom made furniture less any finishing charges less a 20 % restocking fee. There are no credits after 30 days. The customer is always responsible for return delivery charges.

Custom Orders

A 50 % deposit is required to start any project. You must come in to approve your piece before scheduling a delivery. It is also can be done by confirming email. Any remaining balance is due upon completion or at the time of delivery set-up. A restocking fee will be charged to cancelled custom orders.